Privacy Policy

1. Data controller

The data controller for personal data collected through this Site is:

Smart Biz Management
Content author: Mark Henry

2. What information we collect

We collect and process the following categories of information:

• Information you provide voluntarily: email address or name if you subscribe to a newsletter, submit a contact form, or send us an email.
• Automatically collected technical data: IP address, browser type and version, operating system, referrer URL, pages visited, and other standard web server logs.
• Cookies and similar technologies: small files stored on your device that help the Site operate and provide analytics (see Section 5).

We do not collect sensitive personal data (such as health, racial or political information) through the Site.

3. How we use your information

We use personal data for the following purposes:

• To respond to contact requests and messages.
• To provide and improve the Site’s content and user experience.
• To send occasional informational updates or newsletters when you opt in.
• To detect, prevent and address technical issues or security incidents.
• To comply with legal obligations.

We process data on a lawful basis: your consent (where applicable), the legitimate interests of operating and improving an informational website, or to comply with legal obligations.

4. Cookies and analytics

The Site uses cookies and similar technologies to remember preferences, enable core site functionality, and collect analytics data about site usage. Analytics help us understand how visitors use the Site so we can improve content.

You can control cookie preferences through your browser settings and, where available, opt out of analytics tracking. Disabling cookies may affect the Site’s functionality.

5. Third-party services

We may use third-party service providers to support Site operations (for example: analytics, hosting, email delivery). These providers may process personal data on our behalf under confidentiality obligations. We do not sell personal data to third parties.

When content on this Site links to external websites, we are not responsible for the privacy practices of those sites. Please review the privacy policies of third-party sites before providing personal data.

6. Data retention

We retain personal information only as long as necessary for the purposes described in this Policy, or as required by law. For example, if you subscribe to a newsletter, we retain your email until you unsubscribe or request deletion. Server logs and analytics data may be retained in aggregated or anonymized form for reporting and improvement purposes.

7. Data security

We implement reasonable technical and organisational measures to protect personal data from unauthorized access, disclosure, alteration or destruction. No method of transmission over the internet or electronic storage is completely secure; while we strive to protect your personal data, we cannot guarantee absolute security.

8. International transfers

Data collected through the Site may be processed in the country where our service providers operate. Where personal data is transferred outside the European Economic Area (EEA), we will take steps to ensure appropriate safeguards are in place in accordance with applicable law.

9. Your rights

Depending on your jurisdiction, you may have rights related to your personal data, including:

• The right to access the personal data we hold about you.
• The right to rectify inaccurate or incomplete data.
• The right to request erasure of your personal data (right to be forgotten).
• The right to restrict or object to processing.
• The right to data portability, where applicable.
• The right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at mark.henry@smartbizmanagement.com. If you are located in the European Union and believe your rights under the GDPR have been violated, you also have the right to lodge a complaint with a supervisory authority in your member state.

10. Children

The Site is intended for a general adult audience and is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected personal data from a child, please contact us and we will take steps to delete the information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when the Policy was last revised. Material changes will be made known on the Site or by email if we have collected your contact details and you have consented to receive such notices.