Mark Henry, the founder and principal author of SmartBizManagement.com, brings a wealth of professional expertise and proven experience in the field of business management systems. His career is built on a solid foundation of academic qualifications, certifications, and real-world consulting projects.
This page outlines the educational background, certifications, professional experience, and publications of Mark Henry, contributor to Smart Biz Management.
Education
- MBA, XYZ University, 2008
- MSc in Quality Management, ABC University, 2005
- Continuous professional development in management systems, auditing, and process improvement
Certifications
- ISO 9001 Lead Auditor (IRCA, 2015)
- ISO 27001 Lead Implementer (PECB, 2018)
- Lean Six Sigma Black Belt (2012)
- Certified Business Excellence Practitioner (EFQM)
Note: Certifications are included for informational purposes to demonstrate expertise; this website does not provide auditing or consulting services.
Professional Experience
Mark Henry has over two decades of involvement with management systems across different sectors. His career has included roles in quality management, compliance, and organizational improvement. Experiences are presented here for transparency and context in relation to the articles published on this site.
- 2010–2016: Consultant — supported implementation of quality and environmental management systems in manufacturing and services
- 2016–2022: Head of Compliance & Systems — responsible for integrating ISO 9001, ISO 27001, and GDPR processes
- 2022–present: Independent author and researcher — writing educational content and case studies for Smart Biz Management
Publications & Contributions
- Articles on integrated management systems, risk-based thinking, and audit preparation (Smart Biz Management, 2022–2025)
- Whitepaper: Implementing Integrated Management Systems in SMEs (2021)
- Conference talk: Risk-based Thinking in ISO 9001:2015 (2023)
- Contributions to journals such as Quality Management Review and Compliance Today
Editorial Role
Mark Henry prepares and reviews content for Smart Biz Management to ensure accuracy, alignment with international standards, and educational value. All articles are fact-checked and based on authoritative sources such as ISO standards, industry research, and peer-reviewed publications.